FOR REFERRING DOCTORS

For referring doctors

Information for referring physicians — indication map, service promise, referral workflow

SERVICE PROMISE

Reports within 24–48 hours

Consultation and operative reports are usually delivered within 24–48 hours.

On request, an initial feedback right after the consultation — by phone, HIN email or via the referrer portal.

QUICK REFERRAL

Direct accessibility for referring doctors

OFFICE HOURS
Mon–Fri 8:00 AM – 5:00 PM
Outside office hours: Klinik Hirslanden emergency +41 44 387 21 11
DIRECT CONTACT
HIN-encrypted for medical correspondence
CONTACT PERSON
MPA-Team
MPA team — answers referrer inquiries within 24 hours on working days.
DOCUMENTS FOR REFERRAL
  • Reports from previous treating physicians
  • Imaging (CD or PACS token)
  • Insurance card number (20 digits)
WHEN TO REFER?

Symptom-oriented referral map

A brief overview for general practitioners and specialists in private practice: which symptoms warrant referral? In case of doubt, please call us at any time.

Dysphagia

  • Slowly progressive swallowing difficulty
  • Solid food sticking
  • Weight loss > 5 % over 6 months
  • Hoarseness or cough on swallowing
→ More in the Q&A

Reflux with warning signs

  • Therapy-refractory despite high-dose PPI
  • Anaemia of unclear origin
  • Concomitant dysphagia
  • Known Barrett's oesophagus
→ More in the Q&A

Unclear upper-abdominal symptoms

  • Postprandial pain / pressure
  • Nausea, early satiety
  • Pathological OGD or ultrasound
  • Family history of GI tumour
→ More in the Q&A

Unexplained weight loss

  • Loss > 5 % body weight over 6 months
  • Without dietary explanation
  • With loss of appetite or anorexia
  • Elevated tumour markers

Suspected oesophageal or gastric disease

  • Pathological OGD findings
  • Tumour suspected on imaging
  • Histologically confirmed tumour for treatment planning
  • Previously operated patients for follow-up
→ More in the Q&A

Hernias

  • Inguinal hernia (uni- or bilateral)
  • Umbilical or femoral hernia
  • Incisional hernia after previous surgery
  • Symptomatic hiatus hernia
→ More in the Q&A

Obesity / metabolic surgery

  • BMI over 35 with comorbidities
  • BMI over 40 without comorbidities
  • Therapy-refractory conservative attempts
  • Multidisciplinary work-up desired

Postoperative complaints

  • Suspected anastomotic insufficiency
  • Strictures or swallowing problems after surgery
  • Reflux symptoms after fundoplication
  • Wound-healing problems, hernia recurrence
INTRANET VIDEO CONFERENCING

Secure direct contact for registered referrers

Through our practice intranet, registered referring doctors have access to an encrypted video conferencing system. Exchange findings, images and patient cases directly, efficiently and in compliance with the Swiss Data Protection Act with Dr Olga Meier or the MPA team.

  • End-to-end encrypted on our own practice server
  • HD screen and findings sharing
  • Access after one-time onboarding via login portal

Prerequisite for registration: A valid HIN email address is mandatory. It serves as unambiguous identification as a medical professional and ensures the transmission of patient data in compliance with the Swiss Data Protection Act.

Dr. med. Olga Meier in the OR

Dr. med. Olga Meier

Specialist in surgery, focus on visceral surgery

Phone:

Email:

Address: Chirurgisches Zentrum — Klinik Hirslanden Praxis Dr. med. Olga Meier Witellikerstrasse 40 8032 Zurich


Referring physicians

A trusting, partner-based collaboration with our referring colleagues is very important to us. Close cooperation between surgeon and referrer, and prompt exchange of information, are a matter of course for us.

Professional exchange and personal attention

Collegial dialogue matters to us — we are happy to be available for questions and professional advice at any time, including at short notice and in emergencies.

Efficient communication

  • Prompt scheduling for your referrals
  • First feedback immediately after the consultation, on request
  • Optimal aftercare following surgery, in close coordination with you
  • Timely preparation and transmission of consultation and operative reports

Secure document exchange

You can send patient documents to us in encrypted form via HIN email. For ongoing patients we additionally provide a secure document upload with two-factor authentication — your access is set up upon first request.

For case discussions and direct collegial exchange we also use secure video conferencing.

Please contact us for first-time registration via the Quick-Referral box above or via HIN email.

Referrals

We are happy to receive your referrals by post or email. For any questions, please feel free to contact us at any time by phone or email — we are here for you.

Postal address: Chirurgisches Zentrum — Klinik Hirslanden Praxis Dr. med. Olga Meier Witellikerstrasse 40 8032 Zurich